Axiren Systems
Custom software and automation for SMEs
Custom software you work with every day.
For small businesses that run on WhatsApp, spreadsheets and memory. We build the application your team uses to manage customers, orders and jobs, and automate what repeats every week.
Built for
Tell us how you work and we suggest where to start. Free, with no commitment.
Your custom software
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Contract
Hotel Brisa signs the contract
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Setup
Opens their record, asks for papers
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Decision Person
Nerea gives the go-ahead
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Welcome
Sets up their logins and calendar
It comes out done
- Welcome Arrives with their logins
- First payment €90, by direct debit
- Dashboard New this month: 14
Tap anything coming in and watch the journey change.
Who decides: Automatic AI agent Person
What your team sees: work in one place.
Customers, quotes and outstanding jobs, connected in one application. Explore the modules in this example to see what each person can view and manage.
Good morning, Laura
Tuesday 14 April
- New requests52 unopened
- Jobs in progress123 due this week
- Quotes pending3oldest: 4 days
- Open issues1OP-311 · at QC
To do today
- Call Talleres Serrano
Order - Visit: terrace railing
Quote - Check OP-311 issue
Operations - Weekly summary to management Automatic
Jobs completed per week
Start the day with outstanding work, owners and priorities in view.
Mockup with fictional data. Modules, fields and permissions are designed for each business.
Less manual work. A clearer next step.
We can improve one part of your work or build a complete application. We start with what is taking up most of your time.
See what we can build-
Manage customers, orders and jobs
Software built around your business, so you know what is pending, who is handling it and when it needs to be ready.
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Automate repetitive tasks
Connect your tools to send reminders, prepare documents and update information without copying it again and again.
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Handle enquiries and follow up
Bring customer enquiries together and use AI assistants where they help answer, organise or prepare the next step.
It connects to what you already use.
If the data is already in your email, a spreadsheet or your invoicing software, nobody should have to type it in again. We connect your software to the tools you already work with.
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Email and calendar
- Gmail
- Google Calendar
- Outlook
- Microsoft 365
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Spreadsheets and files
- Excel
- Google Sheets
- Google Drive
- CSV files
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Messages and website
- WhatsApp Business
- Your website forms
- Your website chat
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Payments and invoicing
- Stripe
- Holded
- Odoo
Using something else? If it lets you get its data out, through a direct connection or an export, we can connect it. If not, we'll tell you during the assessment. Ask us about yours
What does your business do?
Choose an example similar to your business. See how a job can be managed from the first request to completion.
Example: a plumbing and heating company
A breakdown repair, from web form to invoice
Report a breakdown
Name Pilar Soto
Phone 644 ··· 210
Address C/ Olmo 4, 2.º B
What's wrong Boiler won't come on, shows E133
Repair #2481 · Pilar Soto
Came in 1 min ago via the website
BreakdownUrgentNorth area
- Appliance
- Gas boiler, installed in 2021
- Contract
- Annual maintenance, up to date
- Error
- E133 · ignition failure
Repair #2481 · Boiler
C/ Olmo 4 · urgent
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Marc 10 min · 1 job today Suggested -
Nerea 25 min · 3 jobs today -
Lucía Free from 13:00
Job report #2481
Boiler · Pilar Soto
- Burner check
- Ionisation probe replaced
- Ignition and pressure test
- Before and after photos
1 h 15 min · 1 ionisation probe
Ask the customer to signJob report #2481
Sent to the customerPilar Soto · C/ Olmo 4
- Labour 1 h 15 min
- Ionisation probe 1 unit
- Final status Working
Signed at 11:48
Invoice F-2026-0412
Pilar Soto
- Labour · 1.25 h €56.25
- Ionisation probe €18.90
- Travel charge €15.00
€90.15 + VAT
Created from job report #2481
Automatic
A customer fills in the form on the website: her boiler won't come on and is showing an error code. She attaches a photo.
AI agent · The agent
An AI agent reads the request and the photo: it's a boiler in winter and she has a maintenance contract, so it logs it as an urgent breakdown in the north area.
Person · The coordinator
The system suggests the nearest technician who's free. Nuria decides: she knows things the system doesn't.
Person · The technician
Marc has the address, that boiler's history and the job report on his phone, and fills it in right there as he works.
Automatic
Pilar signs on the screen and the job report reaches her by email before Marc has left.
Automatic
The closed job report leaves the invoice ready, with the hours and the parts. The office just checks it and sends it.
Example: a metal fabrication workshop
An order, from inbox to doorstep
compras@serrano.es
Order 118 · 400 S-40 brackets
Good morning, please find our March order attached. We'd need it by mid-April.
order_118.pdfRead from the PDF · to review
- Reference
- S-40
- Quantity
- 400 units
- Delivery
- Around 14 Apr
OP-311 · Talleres Serrano
Order 118 · S-40 × 400
Load this week 78%
- Material
- 3 mm sheet · in stock
- Estimated hours
- 42 h
- Proposed date
- Friday 11 Apr
OP-311 · S-40 × 400
Delivery promised for 11 Apr
- Cutting 400 / 400
- Bending 400 / 400
- Welding 260 / 400
- Painting Tomorrow
- Packing Thursday
12 parts set aside
OP-311 · Welding · Station 2
- Defect
- Incomplete weld bead
- Affected
- 12 of 400 · 3%
Delivery note A-2207
Ready to loadTalleres Serrano
- S-40 brackets 400 units
- Pallets 2
- Delivery Fri 11 Apr
Customer notified
OP-311 · S-40 × 400
Steel sheet batch L-5521
- Dispatched · delivery note A-2207
- 12 parts redone and approved · Quality
- Welding issue · Station 2
- Work order released · Marc
AI agent · The agent
An order for 400 brackets arrives by email with a PDF attached. An AI agent reads the email and the PDF and leaves the order lines ready to review.
Person · Production
Production checks the week's workload and releases the work order with a date that can actually be met, not one that just sounds good.
Automatic
Each workstation marks its part as done from a tablet. Nobody has to go round asking how far along the order is.
Person · Quality
Quality sets aside 12 parts with incomplete welds. The person who decides gets a notification, with the photo and the reason.
Automatic
Once it's packed, the delivery note is created and the customer gets the delivery date without anyone having to write to them.
Automatic
Months later, anyone can see who did what, when, and with which batch of material.
Example: a renovation company
A quote that doesn't get left hanging
Hi! How much would it be to redo a small bathroom?
Virtual assistant Hi, I'm Reformas Alba's assistant. How big is it?
About 5 m²
Virtual assistant What would you like to change, and by when?
Shower tray and tiling. By June
Jorge Vidal
Came in via Instagram · 14 h ago
Bathroom refitQualified
- Size
- 5 m²
- What's changing
- Shower tray and tiling
- By when
- June
Quote P-0412
Jorge Vidal · 5 m² bathroom
- Strip-out and removal €380
- Shower tray and screen €720
- Tiling 5 m² €1,150
- Plumbing €390
€2,640 + VAT
10:00
Tue
Reformas Alba now
Hi Jorge, did you get a chance to look at the bathroom quote? Happy to adjust any of the items if you like.
Stops if he says ‘not interested’
New 8
Visit 5
Quote 5
Won 4
Automatic
Someone asks on Instagram how much it would cost to redo a bathroom. It's logged as a new contact.
AI agent · The assistant
Before talking prices, the assistant asks what it needs to give one: the size, what's being changed and by when.
Person · The salesperson
Marta opens the record with everything already answered and books the visit. She doesn't start the call by asking what's already known.
Person · The salesperson
The quote starts from a template with the usual line items. Marta adjusts what she saw on the visit and sends it from the record.
Automatic
If there's no answer within five days, a friendly reminder goes out. If he replies that he's not interested, it stops and never messages him again.
Person · Jorge accepts
Jorge accepts and it becomes a job, with its whole history attached. The board shows which quotes get won and which go cold.
Example: a physiotherapy clinic
An appointment that comes in on WhatsApp on a Sunday night
Hi, have you got any appointments this week? I've done my back in again
Hi, have you got any appointments this week? I've done my back in again
Virtual assistant Hi, I'm Fisio Centro's virtual assistant. Have you been to us before?
Yes, in March, with Nerea
Virtual assistant What suits you better, mornings or afternoons?
Tuesday 14
- Booked
- Ana Ruiz · proposed
- Ana Ruiz · alternative
- Booked
Held for 12 h. If nobody confirms, they're released automatically.
Ana Ruiz
Patient since March
Appointment
- Reason
- Lower back flare-up
- Prefers
- Afternoons
- Proposed
- Tue 14, 17:30 with Nerea
18:00
Mon
Fisio Centro now
Ana, see you tomorrow, Tuesday, at 17:30 with Nerea. Calle Mayor 12, 1.º
Change or cancel your appointment
Ana Ruiz
3 visits · last one with Nerea
- Appointment confirmed · Laura
- Reminder sent
- Conversation with the assistant
- First visit · lower back · Nerea
Automatic
A patient messages on WhatsApp at 21:40 on Sunday. Nobody's at the clinic, and nobody needs to be.
AI agent · The assistant
The assistant replies straight away, says it's a virtual assistant and asks only what it needs to: whether they're already a patient and when suits them.
Automatic
It checks what they've said against Nerea's actual calendar and holds two slots until reception decides.
Person · Reception
First thing on Monday, Laura sees the request with everything filled in and confirms it with one tap. If anything doesn't look right, she changes it.
Automatic
The day before, they get a reminder with the time, the address and a link in case they need to change it.
Automatic
The appointment, the reason and the conversation stay on Ana's record. Next time, nobody has to ask again.
Examples with made-up names and data. Your application is built around how your company works.
Sounds like your business? Tell us about itBefore building yours, we built our own.
OnTrain and OnChats are two products of our own. We designed, built and maintain them with the same method we would use with you, and you can look inside them before talking to us.
Built and deployed. Not yet open to the public.
Explore our productsOnTrain
A platform for the coach and an app for their clients.
- Coach dashboard and client app
- 122 exercises in the library
- Workout logging without a signal
OnChats
An AI agent that handles enquiries and prepares follow-up.
- Website chat; Instagram once Meta approves it
- Replies, contact records and follow-up
- The team can take over any conversation
What it costs, before you get in touch.
Every project is quoted in writing after the assessment, with a fixed scope. These are the starting prices, so you know from the outset whether it fits what you want to invest.
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Automate one task
A notification, a reminder or some data that someone copies by hand from one tool to another today.
from €300
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An AI assistant or agent
Answers the usual questions, or reads and sorts emails and requests using your criteria. Anything that needs a person goes to your team.
from €800
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Connect a whole process
Several tools, rules and owners: from the request to the invoice, with a notification at every step.
from €1,200
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A custom application
The dashboard or CRM your team uses to manage customers, orders and jobs, on mobile too. It starts with what you need most and grows in phases.
from €3,000
- Assessment
- Free
- We look at your case and tell you where to start. No obligation to hire us.
- Maintenance
- from €50/month
- Support, reviews and adjustments. The fee depends on what needs looking after.
- External services
- Separate
- Hosting, messaging or AI usage, if the project needs them. They are itemised in the proposal.
Prices exclude VAT. What moves the price most: how many tools need connecting, how many people use it and with what permissions, whether there is sensitive data, and the deadline.
What each quote includesWe work with you, from start to finish.
Before we start, you know what we will build, what it costs and how we will maintain it.
Choose a stage to see what we do and what you receive.
First, we see where time is being lost.
You show us how you work. We review what repeats, where information is missing and what to improve first.
Example: improving order management
Where do orders get stuck?
Today: the same information is copied three times.
Start by recording each order just once.
- Your part
- A conversation and examples of your work.
- You get
- A recommendation on where to start.
We agree the plan. We build with you.
We define the scope and cost before we start. We show you each phase and test it with your real cases.
Example: improving order management
Order management
- FirstOrders and owners
- ThenPreparation and reminders
- LaterDeliveries and follow-up
Scope and costs agreed with you
- Your part
- Review the plan and test each new part.
- You get
- A written quote and phased delivery.
Your team uses it. We look after it.
We put the software into use, train your team and agree support. We improve it as your business changes.
Example: improving order management
The team can now manage orders
Talleres Serrano · 400 brackets
- Recorded
- In preparation
- Ready to deliver
- Testing with real cases
- Training
- Documentation
Maintenance and improvements agreed
- Your part
- Time for the team to learn how to use it.
- You get
- Software ready for work and agreed support.
Before you start
All questionsWhat does the initial assessment involve?
Tell us how you work, what takes up your time and which tools you use. We recommend what to improve first and whether to connect what you already have or build custom software. It is free and you are under no obligation to hire us.
Are there monthly costs?
It depends on the system. Some external services have their own cost, and support is contracted separately. Before we build anything, we set out the two in writing so there are no surprises.
Can we run it ourselves afterwards?
In many projects, yes. Handover includes training and documentation for everyday use. We also agree which adjustments you can make yourselves and which need support.
Tell us what you want to improve in your business.
It could be a repetitive task or a complete application. We review your case and recommend where to start. The assessment is free, with no commitment.