How we work
A clear plan. Software you can use.
You do not need to have the solution worked out. Tell us how you work and we move forward with you: assessment, plan, build and putting it into use.
How we work with you
First, we see where time is being lost.
You show us how you work. We review what repeats, where information is missing and what to improve first.
Example: improving order management
Where do orders get stuck?
Today: the same information is copied three times.
Start by recording each order just once.
- Your part
- A conversation and examples of your work.
- You get
- A recommendation on where to start.
We agree the plan. We build with you.
We define the scope and cost before we start. We show you each phase and test it with your real cases.
Example: improving order management
Order management
- FirstOrders and owners
- ThenPreparation and reminders
- LaterDeliveries and follow-up
Scope and costs agreed with you
- Your part
- Review the plan and test each new part.
- You get
- A written quote and phased delivery.
Your team uses it. We look after it.
We put the software into use, train your team and agree support. We improve it as your business changes.
Example: improving order management
The team can now manage orders
Talleres Serrano · 400 brackets
- Recorded
- In preparation
- Ready to deliver
- Testing with real cases
- Training
- Documentation
Maintenance and improvements agreed
- Your part
- Time for the team to learn how to use it.
- You get
- Software ready for work and agreed support.
What each phase includes
Assessment
We look at what comes in, who handles it, where it gets stuck and what repeats every week.
- What we need from you
- A conversation with whoever runs the day-to-day and, if needed, a look at how your tools are used today.
- You get
- A recommendation on where to start. It's free.
Design
We propose the solution, the phases and what will run automatically. You review the plan before we start.
- What we need from you
- That you review the plan and tell us what doesn't fit before anything gets built.
- You get
- A phased plan with the scope and the costs in writing.
Build
In phases, tested with your own real cases rather than sample data.
- What we need from you
- Real cases to test with, and one person to approve each phase.
- You get
- Each phase up and running before the next one starts.
Handover
We document it, train your team and make it clear when a person needs to step in.
- What we need from you
- Some time with the people who will use it, so we can train them on their real work.
- You get
- Software ready to use, with training and documentation.
Maintenance
Support, adjustments and improvements as the business changes.
- What we need from you
- That you tell us when something changes in the business: a new service, a different step, someone new.
- You get
- Support and improvements with an agreed scope and cost.
When does working together make sense?
If your team spends too much time on manual tasks or your tools can no longer keep up, we can help. You do not need to have the solution worked out.
We're a good fit if…
- You get requests through several channels and some slip through.
- Follow-up depends on memory or on a team chat.
- Your spreadsheets can no longer keep up with the work.
- You want to automate, knowing what the system decides and what stays with you.
To get started, we only need…
- An explanation of what you want to improve.
- A few examples of your everyday work.
- The tools you use now.
- Someone on your team to review the proposal with us.
What it costs, before you get in touch.
Every project is quoted in writing after the assessment, with a fixed scope. These are the starting prices, so you know from the outset whether it fits what you want to invest.
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Automate one task
A notification, a reminder or some data that someone copies by hand from one tool to another today.
from €300
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An AI assistant or agent
Answers the usual questions, or reads and sorts emails and requests using your criteria. Anything that needs a person goes to your team.
from €800
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Connect a whole process
Several tools, rules and owners: from the request to the invoice, with a notification at every step.
from €1,200
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A custom application
The dashboard or CRM your team uses to manage customers, orders and jobs, on mobile too. It starts with what you need most and grows in phases.
from €3,000
- Assessment
- Free
- We look at your case and tell you where to start. No obligation to hire us.
- Maintenance
- from €50/month
- Support, reviews and adjustments. The fee depends on what needs looking after.
- External services
- Separate
- Hosting, messaging or AI usage, if the project needs them. They are itemised in the proposal.
Prices exclude VAT. What moves the price most: how many tools need connecting, how many people use it and with what permissions, whether there is sensitive data, and the deadline.
What you pay for, separate and in writing.
Development has its own quote. We also explain the ongoing costs and what your team will be able to manage.
Your proposal, in writing
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Development
What we will build, what each phase includes and its quote. You agree it before we start.
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External services
Hosting, email, telephony or AI usage, if needed. We explain which services the project needs and how they are paid for.
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Maintenance
Support, reviews and improvements within a defined scope. You know what is included and what a larger change would involve.
What you can expect from us.
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A solution that fits the problem
We review what you already use before proposing new software. Sometimes connecting two tools or automating one task is enough.
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Experience from start to finish
We develop and maintain OnTrain and OnChats. We handle both building the software and what it needs afterwards.
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Your team learns to use it
Handover includes training and documentation. We explain where to find information and how to manage everyday work.
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Maintenance without surprises
External costs, support and improvements are kept separate and in writing from the start.
Tell us what you want to improve in your business.
It could be a repetitive task or a complete application. We review your case and recommend where to start. The assessment is free, with no commitment.