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Axiren Systems
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What we do

Software built around the way your company works.

Applications, automation and connected tools for your everyday work. Choose what you need or explore the examples below.

What's going wrong? Select whatever sounds familiar

You'd need:

  1. Lead capture
  2. Single inbox
  3. Automation
  4. Dashboard and CRM
  5. AI agents
  6. Maintenance
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The simulations use fictional data. They show possibilities, not software you have to adopt exactly as shown.

Lead capture 1 of 6

Websites and forms connected to your business

Today. Your website gets enquiries and that is where it ends: someone has to remember to reply.

We build or improve your website and connect its forms to your team. Each enquiry is saved, assigned and creates a notification to reply.

Every enquiry has someone responsible for it.

Ask about this
Simulation: someone asks for a quote through a website form. When it's sent, the request is logged on the team's dashboard, Marta gets a notification, Jorge receives an automatic reply with the next step, and a task to call him is created with a due date. A person makes the call.

Simulation · an enquiry from the website

Request a quote

Name Jorge Vidal
Phone 611 ··· 204
What would you like renovated Full bathroom, 5 m²
Preferred start June

I have read the privacy policy

  1. Logged on the dashboard

    Jorge Vidal Bathroom refit · 5 m² New

  2. Its owner is notified

    New quote request Jorge Vidal wants to start in June

  3. Reply to the customer

    We've received your request Marta will call you tomorrow before 12:00.

  4. Task with a due date · Marta does it

    Call Jorge Vidal Due tomorrow 12:00

All of this happens on its own. Marta makes the call.

Single inbox 2 of 6

Messages and enquiries in one place

Today. Messages arrive through four channels and the context stays on the phone of whoever replied.

We bring enquiries from the channels you use into a shared inbox. Your team sees the conversation, who is handling it and what still needs doing.

Everything is assigned and visible to the whole team.

Ask about this
Simulation of a shared inbox: conversations from WhatsApp, email, the web form and Instagram arrive in a single list, each with its type and who is handling it. The system suggests who each new conversation should be assigned to, and a person decides. You can filter by channel, open a conversation and assign it.

Simulation · the team's shared inbox

1 unassigned

Jorge Vidal Web form
Quote
  1. Hi, I'd like a quote for a bathroom of about 5 m²: shower tray and tiling.

Internal note Wants to start in June. Prefers an afternoon visit.

Assign · a person decides

The system suggests Marta. Someone still has to decide.

Automation 3 of 6

Process automation

Today. Every week someone copies the same data from one place to another and repeats the same five steps.

We connect your tools so notifications, documents and updates happen automatically. We agree with you what can run on its own and what needs review.

Less manual work, without losing control.

Ask about this
Simulation of an automation: when an appointment is confirmed, a reminder goes out 24 hours before. If the person replies within two hours, the appointment stays confirmed on its own. If they don't, reception is notified and Laura decides. Every run is recorded in a log. The buttons let you try a case that replies and one that doesn't.

Appointment reminders Active

Try it with a case

Run log

  1. Carla Méndez reminder sent · confirmed Confirmed
  2. Iván Soler no reply within 2 h · Laura notified Laura decides

Dashboard and CRM 4 of 6

Applications to manage your business

Today. Critical information lives in spreadsheets, chats and the memory of two people.

We build applications to manage customers, quotes, orders and jobs. Using your own data and steps, with mobile access when your team works away from the office.

You know what is pending and who is handling it.

Ask about this
Simulation of a custom dashboard for a renovation company, with its own statuses: new, visit, quote, on site and closed. At the top, how many customers are at each status. The views filter the list, and each status badge is a button that moves that customer on to the next stage.

Reformas Alba · Customers

Marta

Your business's own statuses

Custom
  • New 1
  • Visit 2
  • Quote 2
  • On site 1
  • Closed 0

  • Jorge Vidal Bathroom refit

    Marta

    Visit

  • Talleres Serrano Unit repaint

    Marc

    Awaiting approval

  • Ana Ruiz Kitchen

    Marta

    First call

  • Lucía Pons Bathroom and hallway

    Nerea

    Tiling

  • Pablo Gil Windows

    Marta

    Awaiting sizes

  • Grupo Almar Office, 120 m²

    Marc

    Send quote

AI agents 5 of 6

Assistants and AI agents

Today. Your team spends hours answering the same questions and reviewing emails one by one.

We build assistants that answer enquiries and agents that organise information or make decisions using your criteria. They identify themselves as AI and pass anything needing personal attention to your team.

Fewer repetitive enquiries for your team.

Ask about this
Simulation of an example clinic's website chat. The assistant introduces itself as a virtual assistant, answers with information the centre has written and collects the details for an appointment. When someone asks to talk to a person or asks a health question, the conversation passes to Laura at reception and the assistant stops replying. The questions under the chat are buttons.

Simulation · a clinic's website chat

Fisio Centro Virtual assistant The assistant replies Laura replies
  1. Virtual assistant

    Hi, I'm Fisio Centro's virtual assistant. I answer using what the team at the centre has written. How can I help?

Team dashboard

The assistant replies · nobody needs to keep an eye on it

No details collected yet

It answers with what the centre has written: prices, opening hours and the address. It doesn't assess symptoms or give health advice: it hands that over to a person.

Maintenance 6 of 6

Maintenance and improvements

Today. When software stops working or your business changes, you need someone who knows it.

We maintain the software, resolve problems and add improvements. From the start, we put in writing what support includes and what it costs.

You have someone to contact after handover.

Ask about this
Simulation of the monthly maintenance report of an example company, Instalaciones Norte. Three tabs: incidents, with when each one was detected, when it was resolved and who resolved it; improvements requested by the team; and costs, with the external services in the company's name kept separate from the support hours.

Example March report Maintenance report · March

Everything working · last checked today 08:00

  1. The website form stopped sending notifications

    Detected Mon 3 · 09:12 Automatic monitoring

    Resolved Mon 3 · 10:52 Marc from Axiren

    Resolved in 1 h 40 min.

    What happened: the email provider changed a setting. It is fixed, and an alert now goes off if it happens again.

  2. Visit reminders sent twice

    Detected Mon 31 · 16:05 Nuria (coordinator)

    Resolved Mon 31 · 17:15 Lucía from Axiren

    Resolved in 1 h 10 min.

    What happened: the clock change was sending one reminder early. Fixed and checked against that week's visits.

Also: the four weekly backups, all checked.

  • New ‘Awaiting part’ status

    Requested by Nuria (coordinator) · 6 Mar

    Done 40 min

  • WhatsApp reminder as well as email

    Requested by Marta (admin) · 14 Mar

    Done 1 h 10 min

  • ‘My jobs’ filter on the technicians' phones

    Requested by Nerea (technician) · 21 Mar

    Done 30 min

  • Monthly export for the accountant

    Requested by Marta (admin) · Continues in April

    In progress

Small changes, requested by the people who use the system every day. Bigger ones are quoted separately.

External services

In your company's name. You pay each provider directly, not us.

  • Domain Paid yearly
  • Hosting Paid monthly
  • Email Per user, per month
  • WhatsApp messaging Per conversation

Axiren support

A separate invoice, for hours agreed in writing.

5 h 10 min of 6 h included

  • Incidents 2 h 50 min
  • Improvements 2 h 20 min

50 min left this month.

External costs and ours never go on the same invoice.

You set what runs automatically and what gets reviewed.

We agree how each step should work. It can follow a fixed rule, use AI to interpret information or ask your team to decide.

  1. Automatic

    When the rule is clear and repeats.

    For example: Timesheets that match each job are approved on their own. If there's a free slot, the appointment is confirmed.

    Repeated tasks completed without manual intervention.

  2. AI agent

    When information needs interpreting using your criteria.

    For example: Extracts order details from an email or classifies a request to assign it to the right team.

    Recorded decisions you can consult and review.

  3. Person

    When you want someone to review or approve.

    For example: Approving a new customer, approving a discount or deciding what to do with faulty parts.

    The information needed to decide arrives prepared.

Decisions are recorded. We can adjust the rules as your work changes.

It connects to what you already use.

If the data is already in your email, a spreadsheet or your invoicing software, nobody should have to type it in again. We connect your software to the tools you already work with.

  • Email and calendar

    • Gmail
    • Google Calendar
    • Outlook
    • Microsoft 365

  • Spreadsheets and files

    • Excel
    • Google Sheets
    • Google Drive
    • CSV files

  • Messages and website

    • WhatsApp Business
    • Instagram
    • Your website forms
    • Your website chat

  • Payments and invoicing

    • Stripe
    • Holded
    • Odoo

Using something else? If it lets you get its data out, through a direct connection or an export, we can connect it. If not, we'll tell you during the assessment. Ask us about yours

Tell us what you want to improve in your business.

It could be a repetitive task or a complete application. We review your case and recommend where to start. The assessment is free, with no commitment.

Get a free assessment contacto@axirensystems.com